Please note that due to ongoing courier issues and delays beyond our control, standard deliveries can take 3 working days (or sometimes more) from your order's dispatch date.
Please bear this in mind and place any orders as early as possible. Read our blog post, 'Courier Problems Explained'.
If you require a guaranteed delivery date (e.g. for an event), it may be best to arrange collection with a dedicated courier of your own, or for us to arrange one for you (please ask us for details).
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
The cookies that we create are in place to enhance your experience of this website as well as providing core functionality for our customers.
The only cookie that is used to collect data is the Google Analytics cookie.
The table opposite explains the cookies we use and why.
The button below allows you to remove all of the cookies stored for this website.
Please note that removing these cookies will relinquish your ability to view certain parts of this website until you then log in again.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org
To opt out of being tracked by Google Analytics across all websites, visit https://support.google.com/analytics/answer/181881?hl=en.
| Cookie | Name | Purpose |
|---|---|---|
Auth |
|
This cookie is used to indicate to the site that you have logged in and are entitled to the view the information reserved for our Trade Customers. It contains a 196-character key that is cross-referenced with our website to keep you logged in to our website and display your name and company details, as well as giving you access your order history with us and to data stored in our database on your behalf. This cookie expires thirty days after the most recent login and is not set again unless the user re-logs in. |
Access |
|
This cookie is used to indicate to the site that you have logged in and are entitled to the view the information reserved for our Trade Customers. It is also used to display your name and company details above as well as giving you access your order history with us and to data stored in our database on your behalf. This cookie expires thirty days after the most recent login and is not set again unless the user re-logs in. |
Basket |
|
This cookie is used to store an overview of the items that are added to your basket as well as the unique identification code that is attributed to your basket. Your preference to the view of the 'Mini Basket' is also stored in this cookie. This cookie expires three months after the last update to the basket and is not set again until the user changes the contents of their basket. |
| Display Names |
|
This cookie is used to store the name of the person who was last logged in. This is to allow displaying of the customer and company name for courtesy purposes in non-critical areas of the website (such as the sidebar when logged in) and an indicator of previous access. When set, this cookie expires one year after the most recent login. The cookie is updated on certain key pages to ensure the values are kept up-to-date, and the expiry date is extended to one year from point of update. |
| Previous Access |
|
This cookie is used to store the name of the person who was last logged in. This is for courtesy purposes and an indicator of previous access. This cookie expires one year after the most recent login and is not set again unless the user logs in again. |
Google Analytics |
|
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where vistors have come to the site from and the pages they visited. |
Get full access to our Trade-only prices and services with your own account.
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