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Delivery

We use national couriers to deliver our banners and other marketing products. Everything we send out is packaged well and should reach you in perfect condition.

Our delivery service is tied-in with our banner production turnaround time and although we label this charge 'delivery', it also covers all packaging materials used.

Please be aware that our delivery and turnaround times are separate. Our turnaround time is usually between 3-4 working days (depending on the items ordered). If you need your order in a hurry, please do contact us as an express turnaround slot may be available.

If you require a guaranteed delivery date (e.g. for an event), it is best to arrange collection with a dedicated courier of your own, or for us to arrange one for you (please ask us for details).

Please note that for certain areas, deliveries can take 1-3 additional days beyond standard. Non-exhaustive examples are: Guernsey (GY), Jersey (JE), Isle of Wight (PO30 - PO41), Isle of Man (IM), Northern Irleand (BT), parts of Scotland (AB, DD, FK, G83, HS, IV, KA, KW, PA, PH, ZE), Truro (TR).

Please make sure you or your client are available to receive the delivery. Any carded (failed) deliveries incur an additional courier penalty on us of £8.52 plus VAT (per failed attempt) which will be re-charged to you.

Standard Deliveries for Non-Rigid Materials

Orders Below 3

£10.50

Orders 3 or above, and below 10

£14.50

Orders 10 or above, and below 30

£20.50

Orders 30 and over

These are quoted on an individual basis and will be based on the size and weight of your order. We will always quote on the best way to get these to you but please bear in mind that sometimes a palleted delivery may be required.

TBA

Standard Deliveries for Rigid Boards (such as PVC Foamboard, Fluted Board and Aluminium Composite Board (ACM))

Orders Below 10

£20.50

Orders 10 or above, and below 15

£24.50

Orders 15 or above, and below 20

£34.50

Orders 20 and over

These are quoted on an individual basis and will be based on the size and weight of your order. We will always quote on the best way to get these to you but please bear in mind that sometimes a palleted delivery may be required.

TBA

Dedicated Couriers

Due to certain challenges in the courier networks, for certain types of orders we will strongly recommend that a dedicated courier service is used. Although usually more expensive, a dedicated service will ensure your order reaches you in perfect condition. Examples of where we would recommend a dedicated service would be a large Aluminium Composite Material (ACM) order, a high-value order, or an order with an strictly required delivery date.

Please note that where we recommend a dedicated courier but a standard courier is chosen, in the event of any damage, this could potentially jeopardise the claim process resulting in any claim being rejected by the courier.

For particularly exceptional orders, we will insist on a dedicated courier and the option of using a standard courier will not be available. This is at our discretion and will be discussed with you prior to production of your order.

Dedicated couriers are available on request. If you would like to use one for your order, please mention this when ordering or contact us in advance.

If a dedicated courier is recommended by us, requested by you, or decided upon by us, we will always provide a costing quote for this before proceeding with your order or dispatch.

Collections

We do offer collections for orders for those willing and able to collect from our production facility in Braintree.

Not available on all orders. We will contact you if this has been requested but is not available.

Free

Delivery Areas

The prices quoted are for delivery to UK Mainland only. For deliveries to areas outside of UK Mainland we have the following amounts to be added to the Standard Delivery prices.

Northern Ireland

+ £30.00

Isle of Wight

+ £10.00

Channel / Other Offshore Islands

+ £40.00

Other Areas

TBA

Delivery to areas outside of those stated here are quoted on an individual basis. Please contact us if you have any queries on delivering to other areas.

Timed Deliveries

Please note, we are not currently able to offer timed deliveries. These will be reinstated when we are in a position to do so and the services can be provided with a certain level of reliability.

The above are the prices for a standard next day delivery (this is next day from dispatch and not next day from order). We also offer timed deliveries for more urgent orders. These prices are in addition to standard delivery price.

Pre-Noon Delivery

Currently Unavailable

Pre-10:30 Delivery

Currently Unavailable

Pre-9:30 Delivery

Currently Unavailable

Saturday Delivery

Currently Unavailable

Saturday deliveries are available but are seldom required. If you would like us to deliver on a saturday we can quote on an individual basis. Please bear in mind that this must also fall within our usual turnaround time.

We are unable to offer timed deliveries to areas outside of UK Mainland and Northern Ireland.

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Dispatching Tuesday 23rd April

on overnight service for orders placed before 15:00 today

Express Turnaround

Available

Contact us for details, or find out more.

Turnaround listed is an estimate only, applies only to standard orders with no payment or artwork delays, and is not guaranteed. Exceptions apply - find out more.

Contact Us

We are currently closed

Please feel free to email us, and we'll get back to you tomorrow. Our opening times can be found on our contact page.

© Copyright 2024 Venture Display Limited.
All rights reserved.

Company No: 06719305. VAT No: GB 941687886

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